Terms & Conditions
Welcome to Narayani Exclusive Brand name “VARA”. These Terms and Conditions govern your access to and use of our website www.varastory.com and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.
1.1 Eligibility
By using this website you confirm that:
- You are at least 18 years of age
- You are legally capable of entering into binding contracts
- All information provided by you is accurate and complete
1.2 Website Use
You agree not to:
- Misuse the website
- Attempt unauthorized access to the website
- Introduce malicious software
- Use the website for fraudulent purposes
Narayani Exclusive reserves the right to suspend or terminate user access if misuse is detected.
1.3 Product Information
Narayani Exclusive sells perfumes products. We make every effort to ensure product descriptions, images, and pricing are accurate. However, minor variations may occur due to photography lighting, screen display differences, or manufacturing batches.
1.4 Product Availability
All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time without prior notice.
1.5 Order Acceptance
After placing an order you will receive an order confirmation email or message. This confirmation does not guarantee acceptance of the order. Narayani Exclusive reserves the right to cancel orders due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Incorrect customer information
- If payment has already been processed for a cancelled order, a refund will be issued.
1.6 Order Confirmation Liability Clause
By placing an order on varastory.com the customer confirms that:
- The payment method used belongs to them or they are authorized to use it
- The order has been placed intentionally
- The billing and shipping information provided is accurate
Narayani Exclusive reserves the right to provide order confirmation and delivery confirmation records to payment gateways or financial institutions in case of disputes or chargebacks.
1.7 Payment Methods & Pricing
All prices listed on the website are in Indian Rupees (INR). Prices may change without prior notice. Accepted payment methods include:
- Credit cards
- Debit cards
- UPI
- Net banking
Cash on Delivery (COD) may be introduced in the future and additional terms may apply. In the event of pricing errors, Narayani Exclusive reserves the right to cancel affected orders.
1.8 Intellectual Property
All content on this website including logos, graphics, product images, text, and design elements are the intellectual property of Narayani Exclusive. Unauthorized use, reproduction, or distribution is strictly prohibited.
1.9 Limitation of Liability
Narayani Exclusive shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
1.10 Fraud Prevention & Order Verification
Narayani Exclusive reserves the right to verify orders to prevent fraudulent transactions. Orders may be cancelled if:
- Suspicious payment activity is detected
- Address information cannot be verified
- Payment verification fails
Additional verification may be required before dispatch in certain cases.
1.11 Payment Disputes & Chargebacks
If a customer initiates a chargeback without contacting Narayani Exclusive first, we reserve the right to submit transaction records and delivery confirmation to the payment processor. Customers abusing chargebacks may have their accounts restricted.
1.12 Force Majeure
Narayani Exclusive shall not be liable for delays caused by events beyond our control including natural disasters, strikes, transportation disruptions, government restrictions, or technical failures.
1.13 Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of India.
