Shipping Policy

Last Updated: 8 May 2026

Narayani Exclusive ships products across India using trusted third‑party courier partners.

3.1 Order Processing

Orders are usually processed within 24–48 business hours after payment confirmation. Orders placed on weekends or holidays may be processed the next working day.

3.2 Delivery Timeline

Estimated delivery timelines:

  • Metro Cities: 2–3 business days
  • Other Cities: 3–7 business days

Delivery timelines may vary due to courier delays, weather conditions, or regional restrictions.

3.3 Shipment Tracking

Once an order is dispatched customers will receive a tracking number via email or SMS.

3.4 Delivery Attempts

Courier partners typically attempt delivery 2–3 times before returning the shipment.

3.5 Incorrect Address

Customers must provide accurate shipping details. Narayani Exclusive shall not be responsible for delivery failure due to incorrect or incomplete address information.

3.6 Delivery Proof Clause

Delivery confirmation provided by courier partners shall be considered valid proof of delivery in case of disputes.

3.7 Return To Origin (RTO) Clause

If an order is returned due to customer refusal, incorrect address, or failed delivery attempts, Narayani Exclusive reserves the right to deduct applicable shipping charges before processing refunds.